AG SELF STORAGE FAQ
Where are your facilities located?
Our facilities are located at 1015 Route 15, Johnson, VT 05656 and 1299 VT Route 14 White River Junction, VT 05047. You can call us at (802)433-4133.
What are your access hours?
You can visit your storage unit any time - 24-hours a day, 365 days a year!
What is drive-up access?
Drive-up access enables you to pull your vehicle right up to your unit door. This makes moving in quick and easy - you won’t have to carry anything very far.
What does your Rental Kiosk allow me to do?
Our rental kiosk allows you to do just about everything! You can make a reservation, rent a unit, choose a gate code, or make a payment.
You don’t have an office on-site. What do I do if I need to reach someone?
Find the office hours on our unit prices pages and give us a call during those times. Alternatively, contact us through our website and we’ll be happy to help!
What do I do when I am ready to move out of my unit?
We ask that you give 10 days notice in order to receive your security deposit refund. Please call, text, or email us to let us know of your upcoming move out and we will respond with detailed move out procedures!
What’s the best way to pay my bill?
What security features do you use?
We use a computerized security gate to help us keep unwanted visitors out and keep track of who is on our property at all times. Additionally, we monitor and record activity through our system of security cameras.
How do I know what size storage unit I need?
Try our storage calculator! It’s a great way to ensure that you get exactly how much storage space you’re going to need.
Do you have Tenant Insurance and how can I view the coverage plan?
We offer Bader Comprehensive Tenant Insurance - the brochure is attached here for your review. We highly recommend that you add this insurance coverage. If you choose any of the plans at $4,000 coverage or more, the insurance covers all “Acts of God” type disasters not covered by any homeowners policy, including up to $2,000 of flood coverage. You never know what unforeseen circumstances may arise!